We are looking for a picker/packer and dispatch assistant to join our e-commerce team in our Kenilworth based offices. We sell a wide range of watches, as well as fine and branded jewellery. We are looking for a permanent full-time employee to work 5 days x 8.5 hour per week. Please note some Saturday work may be required on a rota basis. Pay rate: £10.50-£11.00 / hour depending on experience.
The successful candidate would be expected to:
- Pack orders with care and attention
- Capture payments and create shipping labels
- Book in new stock on inventory system
- Handle returns and customer enquiries
- Work efficiently during peak season with increase volumes
- Follow fraud checks and alert line manager of suspicious orders
- Regular stock takes and stock management
- Addition of new product to system and updates to prices and descriptions
- Tidy the packing area during and at the end of day to allow a clean working environment, including hoovering and mopping
- Being vigilant with regards to warehouse and data security
- Process customer warranty repairs
- Aid with customer service and telephone enquiries
- Complete other admin tasks as necessary
Experience of packing and admin processes would be an advantage. The candidate should have a friendly and engaging personality and would need to be comfortable working in a team. For this permanent roll there will be a probation period of at least 3 months subject to a management review.
Job Types: Full-time, Permanent
Salary: £10.50-£11.00 per hour
Benefits:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
Work Location: In person
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